FAQ

We created a collection of our most frequently asked questions to help you find the answers.

Frequently Asked Questions

Our most frequently asked questions (FAQ) may be found below, or you can jump to a Topic.

 

Still have questions?

Before the Tour FAQ

FAQs specific preparing for and booking a tour

Heath-wise, is there anything I can do to prepare for my trip?

Travel is fun, but it can also be tiring. Especially your first day or two after arrival. As much as you are able, get your immune system ready to hit the road. We recommend getting plenty of rest before departure. Keep up on your vitamin C intake – or whatever method you may have to ward off colds. Also, staying hydrated will help keep you healthy and bounce back from any jet lag more quickly.

To get the most out of your travels, it’s a good idea to get regular exercise before your travel begins. A few weeks before your departure try to walk for at least 30-60 minutes 4-5 times per week.

Moreover, do whatever you can to plan on feeling great while you are on your vacation.

Do I need travel insurance?

The Blue Walk requires all participants on our vacations to carry overseas emergency medical coverage while with us. It is possible your existing medical policy includes this coverage. If so, please forward your proof of insurance to us. If you don’t have this type of coverage, you can purchase a travel insurance policy that includes emergency medical.

It is your responsibility to ensure you have travel insurance that is suitable for your needs. For complete information on our insurance policies and a link to our preferred carrier, please see our insurance page

What is the difference between travel insurance and overseas medical insurance?
Travel Insurance

Travel insurance is designed to cover you for trips of limited duration. It is intended for vacations and short term trips abroad. Travel insurance offers protection against travel related issues such as: Cancellations, loss of luggage, loss of personal belongings, and overseas emergency medical treatment. 

Overseas Medical Coverage

Overseas medical coverage may be included as part or all of your travel insurance policy. It is intended to provide coverage for short-term emergency medical treatment during your travel out of the country. It is designed to pick up where your primary domestic health plan leaves off, and fill in coverage gaps. 

Many emergency medical plans will include coverage for big-ticket items such as hospitalizations, surgeries and medically necessary evacuations. Additionally, services like physician office visits, ambulance services, prescription medication and more may be included. Usually, premier plans will offer benefits for injury or sickness due to terrorist events and treatment related to pre-existing conditions.

How far in advance do I need to reserve my vacation?

The farther in advance you book, the greater your chance of getting the vacation you want. We keep our groups small, and the number of tours we do is limited. Because of this, our guest list can fill up quickly. We usually sell out well in advance of departure.

We recommend reserving as soon as you know you’d like to travel with us

What about my passport?

Passengers must hold a valid passport. It is your responsibility to ensure you have a passport. Please note certain destinations insist on at least 6 months validity from the return date. Also, some countries want to see at least 2 blank pages in your passport. For US residents, the State Department travel website is a good starting point to familiarize yourself with foreign country requirements.

Do you book air travel?

Do you book air travel?

The Blue Walk is a land-only company. We do not book air travel. We are happy to make referrals to a partnering agency who is familiar with our tours and can handle airfare. We receive no commission for our referrals. You receive great service from an agent that knows our product. 

What is a single supplement?

All our rates are based on two guests sharing a room. This is called double occupancy. Guests who prefer to have their own accomodations pay a single supplement that covers the additional cost of a private room.

Importantly, whenever possible our private rooms are the same size and class as our rooms for two guests. Some tour companies place singles in very small rooms with one twin bed.

If I am traveling alone, will you find a roommate for me?

The Blue Walk will match guests (of the same gender) who would like to share a room. Roomshares offer additional camaradrie for the trip and save you the additional cost of a private room. Matches are made as received. The further in advance you reserve and request a roomshare, the greater your chances of being paired.

90 Days Before Departure

If you sign up more than 90 days in advance of your trip and no roomshare is available, 50% of the single supplement will be due at final payment. However, if a roommate is found before your trip departs, the single supplement will be refunded.

Less Than 90 Days Before Departure

Conversely, if you sign up less than 90 days in advance of departure and a roomshare is not available, the full single supplement fee will apply. In the meantime, if a roommate is found before departure, the single supplement will be refunded.

About the Tour FAQ

FAQs specific to being on the tour

Who travels on your tours?

About 2/3 of the people who travel with us are between the ages of 50 and 70. Generally, both younger and older adults are also well represented. As a rule, all guests must be at least 18 years old to attend our public tours.

Our guests have a wonderful diversity of interests and occupations. Depending on your trip, you may meet solo travelers, couples, family members, and friends. Importantly, they share a love of active travel and the outdoors. Moreover, about 75% of our travelers are return guests or were referred by a friend. 

What are tour accommodations like?

We choose our hotels based on location, service, amenities, and style. We have been working with most of our properties for years. Guests love them, and we are greeted like family. Generally, our accommodations are 4-star with a couple of 5-star resorts and a couple of select, 3-star properties.

Usually our hotels are centrally located in, or adjacent to, historic centers or within walking distance of smaller village centers. These properties offer the opportunity to step outside the door to find local sites, shops, and restaurants.

Standard amenities may occasionally have idosyncrasies. For instance, free WiFi is offered at all properties, but the signal may vary or be generally slow. All hotels have air conditioning, but in the early spring or late fall it may not be working. We consider this part of the charm and challenge of travel. The exchange is unique, family run properties in great locations.

What is the group size on your tour?

We like to keep our groups small and intimate so it feels more like traveling with a group of good friends. Typically, we have a maximum of 12 guests on our walking tours. Similarly, Greece has a maximum of 14 guests.

On our art vacations, groups may be between 10-18 participants depending on location, program, and teacher. There is a maximum listed in each art program’s description.

What time does the tour start?

The first day of the tour is the first advertised date. Some guests choose to arrive prior to this date. Our program begins at 4:00pm unless otherwise stated in the tour literature provided after final payment.

After a meet-and-greet and program overview there will be a short orientation walk so you can get to know the neighborhood. You should plan to arrive with time to rest before the orientation begins. Generally, our welcome dinner will be the following evening, on day 2, unless otherwise stated. 

What time does the tour end?

The last advertised date of the tour is departure day. Breakfast is always provided on departure day. Usually, the final group activity will be the farewell dinner on the evening prior to departures. 

What if I don't speak the language of the country we are visiting?

Usually, most people in the hospitality industry do speak English and are able to provide you with needed information. More often than not, any difficulties experienced provide a good story rather than travel stress. Importantly, your Blue Walk guides are English-speaking. They will be with you throughout the trip. You will be able to communicate with them without problem.

Do I have to carry my own bags?

Part of our philosophy at The Blue Walk is to move about areas in ways the locals do, and with the locals, rather than in private buses. Sometimes this means making use of trains and ferries that do not have porters. You should be able to roll or carry your luggage for upto 15 minutes and lift your luggage up several stairs if boarding a train. Guests are expected to manage their own bags always and without exception.  

What about tipping?

For our tours tipping for program meals, drivers, and local guides is included. Read on to find more general information on tipping in Europe.

 

Quoted from: Rick Steves.com

Here’s a tip: Don’t stress over tipping.

While tips are appreciated no matter where you travel, tipping in Europe isn’t as automatic nor as generous as it is in the United States. In many countries, tipping is not expected at all. The proper amount depends not only on the country you’re in, but, just as in the US, on your resources, tipping philosophy, and the circumstances.

Restaurants

Restaurant tips are more modest in Europe than in the US. At restaurants, check the menu or bill to see if service is included; if it isn’t, a tip of 5–10 percent is normal. In most places, 10 percent is a big tip. As a matter of principle, if not economy, the local price should prevail. Tipping 15 or 20 percent in Europe is unnecessary, if not culturally ignorant.

Tipping is an issue only at restaurants that have waiters and waitresses. If you order your food at a counter (in a pub, for example), don’t tip.

At table-service restaurants, the tipping etiquette and procedure vary slightly from country to country. But in general, European servers are well paid, and tips are considered a small “bonus” — to reward great service or for simplicity in rounding the total bill to a convenient number.

Service Charge

In Mediterranean countries, the “service charge” (servizio in Italian, service in French, servicio in Spanish) can be handled in different ways. Sometimes the menu will note that the service is included (“servizio incluso”), meaning that the prices listed on the menu already have this charge built in. When the service is not included (“servizio non incluso”), the service charge might show up as a separate line item at the end of your bill. Fixed-price tourist deals (a.k.a. menu) include service.

Tip Like a Local

Virtually anywhere in Europe, you can do as the Europeans do and (if you’re pleased with the service) add a euro or two for each person in your party. In very touristy areas, some servers have noticed the American obsession with overtipping — and might hope for a Yankee-size tip. But the good news is that European servers and diners are far more laid-back about all this than we are. Any tip is appreciated, the stakes are low, and it’s no big deal if you choose the “wrong” amount.

Cash in Hand

Typically, it’s better to hand the tip to the waiter when you’re paying your bill than to leave it on the table, particularly in busy places where the wrong party might pocket the change. Servers prefer to be tipped in cash even if you pay with your credit card (otherwise the tip may never reach your server); in many cases, there isn’t even a line on the credit-card receipt for a tip.

Taxis

For taxis, just round up to the next euro on the fare (to pay a €13 fare, give €14); for a long ride, to the nearest 10 (for a €76 fare, give €80). If the cabbie hauls your bags and zips you to the airport to help you catch your flight, you might want to toss in a little more. But if you feel like you’re being driven in circles or otherwise ripped off, skip the tip.

Hotels

At hotels with porters, pay the porter a euro for each bag he carries; it’s nice (but not required) to leave a small tip in your room for the housekeeping staff when you depart.

Guides

Tipping your guide is always appreciated if you feel they have provided you with a good experience. 

About the Walks FAQ

FAQs specific to the walks and activity levels of the tours

How strenuous are the walks? How far will we be walking?

For our walking tours, guests should be prepared to walk between 3-5 miles per day (5-8km) for scheduled walks. Occasionally we will offer an optional longer walk or hike for those who are interested. Keep in mind that exploring on your own and shopping can easily tack on a few more miles.

Walks range from flat sidewalk strolls to moderate hikes on hilly and uneven terrain. Generally our tours will have two guides. This allows us to accomodate a range of guests. Some will want to walk at a fitness pace, others more leisurely. Please review our walk level ratings for more information about our walks and their suitability.

More strenuous hikes are available as options on most tours. A private guide can be hired for those that want longer and more challenging hikes. 

How much walking is there on an Art Walk?

Generally speaking, to allow for class time art vacations have less walking than our walking vacations. In addition to a lighter walking schedule, we typically suggest or incorporate alternatives that require little or no walking (although a taxi, bus, or similar may be enlisted).

The amount of walking for each art vacation will vary according to program, teacher, and location. Each trip will have a description of the amount of walking that is anticipated. Our walks are generally classified and described in our walk level ratings. If you still have questions about how active the program is, please contact us.

What kind of shape do I need to be in to enjoy my trip?

Blue Walk vacations can be successfully enjoyed by people of most levels of fitness. We offer suggestions and alternatives for guests who would like to do more or less walking. Most of our walks are optional so guests may even choose to take days off. That said, this is a walking tour so you should be prepared to walk. 

To experience everything we have to offer, we do recommend you be comfortable walking for at least one hour at a time, climbing up and down (uneven) stairs, and getting on and off ferries, trains, and buses.

You don’t exercise regularly?

Don’t sweat it! But to get the most out of your travel we recommend you get some preparatory walking in before departure. Even walking 30-60 minutes per day, 4-5 days per week, in the few weeks before travel will make a big difference. 

If you have medical conditions that are of concern (recent surgery, injury, etc.) please consult with your doctor regarding taking a walking tour. 

If you still have questions about the requirements of our tour – please contact us!

What kind of footwear should I bring?

One of the great things about a Blue Walk is that no special equipment is required. Usually, a good pair of trainers or gym shoes should be all you need. Of course if you have a pair of hiking boots you love, you can certainly bring them along. Especially if you’d like to do some hiking in your free time.

Questions are the root of all answers.